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Frequently asked questions
A custom candle pouring lasts anywhere from 25-45 minutes! We welcome reservations and walk-ins. You will pour a candle using our DIY Menu with the support of our team. A traditional workshop, lasting a full hour, can be experienced at our Downtown Flint Store located at 522 S. Saginaw St.
The cost of a reservation includes a seat at the table and everything you need to make your custom candle!
We get it, life happens. If you request a cancellation at least 24 hours before the time of your pouring, we'll issue you a refund! Please use our self-service portal to request a cancellation.
Coming soon we will be offering BYOB options. There will be a cork fee for every bottle brought into Rych Wicks.
We do allow outside food (but this is subject to change without notice).
Yes! We offer 10% off for reservations of 9 or more seats. Just use code RYCHGROUP10 at checkout!
While reservations are not required, we highly recommend them! Our location has set pouring times with a limited number of seats.
Our candle pouring reservations are for one seat. You're more than welcome to share the pouring process with a partner, but please note they may not have a seat if the pouring is full! In order to experience Rych Wicks Candles in the best way possible, we recommend reserving a seat for each guest attending.
We do not provide refunds.
Our candles require three hours to cure after pouring. You can pick it up later that day (during open business hours) or we can ship your candle to you for $12! (Continental US Only)
We're glad to hear you love Rych Wicks Candles as much as we do! However, we are not pursuing franchise opportunities at this time.
Celebrations are always welcome at Rych Wicks Candles! Contact us to plan your private event.
Rych Wicks Candles reserves the right to photograph and/or video record you and your party before, during, and after the candle-making experience. These images and recordings may be used for promotional purposes, including but not limited to social media platforms, our website, printed materials, and news or media outlets.By entering our premises and participating in any Rych Wicks Candles activities, you grant permission for the use of your likeness unless you notify us in writing prior to the session.
1. Trim the wick to 1/4 inch each time before burning. Long or crooked wicks can cause uneven burning.2. Let the wax pool completely across each time you light it. 3. We recommend you don't burn longer than 4-5 hours at a time. This will prevent excessive heat build up. 4. Keep your candle within sight! Try not to move your candle unless the wax is completely dry.
1.Stop burning your candle when there is still 1/4 inch of wax left. 2. Place your vessel in the freezer overnight or until frozen. 3. Remove the candle from the freezer and use a dull knife such as a butter knife to crack the wax. 4. Pop out wax pieces and remove wicks (you may need to continue to use the dull knife for this). 5. Wash your vessel with soap and water and you are ready to go!
For any Rych Wicks Candles vessel - YES! We love when people give their candles a second life. Just drop your empty and cleaned vessel off at any of our locations, and our team will repour it for you! If there is no location near you, consider purchasing an AT-HOME REFILL KIT! These kits can be purchased with or without tools. If you have a Rych Wicks Candles vessel you would like refill that you do not see on our site, please chat us and ask if there is an online refill kit that will work for your specific vessel!
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